This Privacy Policy explains how Retail Source Incorporated Doing Business As Launch Monitor Pros (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or any individual whose personal information we collect in accordance with this policy.
Please review this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your personal information as described below. If you do not agree with this Privacy Policy, please do not use our Services.
Launch Monitor Pros may revise this Privacy Policy periodically to reflect changes in our practices, operations, legal requirements, or regulatory obligations. Any updates will be posted on our website, and the “Last Updated” date will be revised accordingly, along with any additional steps required by applicable law.
To provide and operate our Services, we collect and have collected personal information from multiple sources over the past 12 months. The type of information we collect depends on how you interact with us.
In addition to the specific purposes outlined below, we may use personal information to communicate with you, deliver and improve our Services, comply with legal obligations, enforce applicable terms, and protect our business, users, and rights.
“Personal information” refers to data that identifies, relates to, describes, or can reasonably be linked to you. The categories of personal information we collect include the following:
When you interact with our Services, you may provide us with personal information such as:
Contact details (name, mailing address, email address, phone number)
Order and transaction details (billing and shipping address, payment confirmation, order history)
Account information (username, password, security-related information)
Shopping activity (items viewed, added to cart, or saved)
Customer service communications (information shared through emails, chats, or support requests)
Some features require certain personal information to function. Choosing not to provide this information may limit your ability to access parts of the Services.
We automatically collect certain data about how you interact with our website and Services (“Usage Data”) using cookies, pixels, and similar technologies. This data may include:
IP address
Device and browser type
Network connection information
Pages visited, interactions, and usage patterns
This information helps us understand how users engage with our Services and allows us to improve performance and functionality.
We may also receive personal information from third-party partners and service providers, including:
Website and ecommerce platforms (such as Shopify)
Payment processors that handle transactions on our behalf
Marketing, analytics, and advertising partners
When you interact with our emails, advertisements, or website, we or our partners may collect information through tracking technologies such as cookies, pixels, web beacons, and software development kits.
Any third-party information we receive is handled in accordance with this Privacy Policy. We are not responsible for the accuracy or privacy practices of third parties.
We use personal information for the following purposes:
Providing Products and Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, send transactional notifications, and allow customer reviews.
Marketing and Advertising
To send promotional communications via email, SMS, or mail, and to present relevant advertisements based on your interactions with our Services.
Security and Fraud Prevention
To identify, investigate, and prevent fraudulent, unauthorized, or unlawful activity. You are responsible for safeguarding your account credentials. If you believe your account has been compromised, please contact us immediately.
Customer Support and Communication
To respond to inquiries, provide assistance, and improve our Services and customer experience.
Launch Monitor Pros uses cookies to operate and enhance our website, remember preferences, conduct analytics, and optimize performance. We may also allow third-party partners to use cookies for advertising and analytics purposes.
Most browsers accept cookies by default, but you can modify your browser settings to remove or block cookies. Please note that disabling cookies may affect website functionality and your overall experience. Blocking cookies may not completely prevent data sharing with advertising partners.
We may disclose personal information in the following situations:
With vendors and service providers who perform services on our behalf (payment processing, fulfillment, IT support, analytics, customer service)
With marketing and business partners, including ecommerce and advertising platforms
When you direct or consent to sharing information (such as shipping providers or social integrations)
With affiliates or related business entities
In connection with legal obligations, enforcement of terms, protection of rights, or business transactions such as mergers or acquisitions
In the past 12 months, we have disclosed the following categories of personal information:
Categories of Information
Identifiers (contact and account details)
Commercial information (orders, shopping activity, customer support)
Internet activity (usage and interaction data)
Recipients
Service providers and vendors
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for the purpose of inferring personal characteristics.
Our Services may allow you to post reviews or other content publicly. Any information you choose to share publicly will be accessible to others.
We do not control who may view or use this information and are not responsible for the privacy, security, or misuse of content you voluntarily make public.
Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party sites. Any information shared on external platforms is governed by their respective policies.
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
We do not knowingly sell or share personal information of individuals under 16 years of age.
While we take reasonable steps to protect personal information, no system is completely secure. We cannot guarantee absolute security, especially for data transmitted over the internet.
We retain personal information only as long as necessary to operate our Services, comply with legal obligations, resolve disputes, and enforce policies.
Depending on your location, you may have the right to:
Access or request information about personal data we hold
Request deletion of personal information
Correct inaccurate personal information
Request a portable copy of your data
Opt out of the sale, sharing, or targeted advertising use of personal information
If you use a browser with Global Privacy Control (GPC) enabled, we may treat this as an opt-out request where legally required.
We may need to verify your identity before fulfilling a request. You may designate an authorized agent to act on your behalf, subject to verification. We will not discriminate against you for exercising your privacy rights.
If you have concerns about how we handle personal information, please contact us using the details below. Depending on your location, you may have the right to appeal our response or contact your local data protection authority.
Your personal information may be transferred, stored, and processed outside your country of residence, including in the United States. When transferring data from Europe, we rely on legally recognized safeguards such as Standard Contractual Clauses where required.
If you opt in to receive SMS messages, we may send order updates, cart reminders, marketing offers, and review requests. Consent data related to SMS messaging is not sold or shared with third parties, except with messaging partners necessary to operate the service.
Cookies may be used to determine when to send abandoned cart reminders via SMS.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Launch Monitor Pros
7014 E Camelback Rd, Suite B100A, Scottsdale, AZ 85251
Sales@launchmonitorpros.com
+1 (866)-568-1931